REFUND POLICY
Simple Franks Rally – Refund & Transfer Policy
The Simple Franks Rally is a charity event, and as such all ticket purchases are non-refundable. Once a booking has been made, no refunds, transfers, or exchanges will be offered under any circumstances without prior written agreement from Simple Franks.
All funds raised through rally entries contribute directly to the event and its charitable commitments. By purchasing a ticket, participants acknowledge and accept that they are committing to the event in full and understand the non-refundable nature of the entry.
Simple Franks reserves the right to make changes to the event where necessary and will communicate any updates to participants in advance.
Simple Franks Street Food – Booking & Payment Policy
Having said that,
A 25% non-refundable deposit is required at the time of booking to secure a Simple Franks Street Food event date. The remaining balance must be paid in full no later than 7 days before the event.
Deposits are strictly non-refundable under all circumstances. If full payment is not received within the required timeframe, Simple Franks reserves the right to cancel the booking, with the deposit retained.
Once full payment has been made, no refunds will be issued, including in the event of cancellation by the client within 7 days of the event date.
Cancellation by Simple Franks
In the unlikely event that Simple Franks is required to cancel an event, all monies paid by participants or clients will be refunded in full. This includes ticket purchases, deposits, and any additional event-related payments made directly to Simple Franks.
Refunds will be processed back to the original payment method within a reasonable timeframe following the cancellation notice. Simple Franks will not be liable for any additional costs incurred by participants or clients, including but not limited to travel, accommodation, or personal expenses booked independently.
